Our Shipping Table Link
Ford Flathead.com an affiliate of J & L Distributors prides itself on great customer
satisfaction. We offer only high quality products that speak for themselves.
We want to assure you get your order and are happy with it so we have our policies
that we go by. We do realize that once in a while, there just are those unforeseen
circumstances that we have no control over, and want to help you get through those
instances. We have policies to help assure the best possible customer service and
the best possible resolve to any problem you may have with our products.
Security by Geo-Trust:
You can purchase items from this site with confidence that your order is secure.
We have SSL 128-bit encryption (the pad lock on the bottom of your screen when you
check out of the store) to protect against the possibility of hackers grabbing your
private information namely credit card information when you purchase from us.
You can rest easy also knowing we DO NOT store any of your credit card information
on this site, nor in any "paper form" in our building. When you transact your card,
the credit card number is used At The Time Of Purchase and is promptly and
automatically deleted after checkout so no information can be later compromised.
When using Pay-Pal to purchase, you will have to read Pay-Pal's policy on credit
card information handling as Pay-Pal is a third party credit card processing merchant.
Terms and Conditions:
By signing up for an account, purchasing a product from our site direct or indirect,
you are agreeing to the policies set forth. J & L Distributors on behalf of
Ford Flathead.com reserves the right to change the policies set forth at any time
without prior notice.
Please read them carefully.
Shipping Policies:
Ford Flathead.com or J & L Distributors reserves the right to choose the best possible
carrier of it's choice to expedite your order. If you would like a certain shipping
company to ship your item, let us know, but you may accrue more shipping charges based on
who, and how fast you need the item. Call or email with the details. We ship typically
within 2 business days of your order placement. We ship via UPS mainly, FedEx,
AirBorne Express, USPS, and now DHL. Depending on how large and heavy the item is,
we may opt for a freight shipping company on a case by case basis. In the event
that all of the items you order are not in stock we will notify you and hold
the order until we get approval to either ship complete or ship items we have
in stock sending the rest when they arrive from the manufacturers. In the event
an order has to be broken into more than one shipment requested by the customer, we
will charge an additional $6.50 for shipping on the items if they are by
a regular carrier e.g.. UPS, FedEx, USPS, DHL. If the item or items are heavy and need
freight shipment we will work with you on a solution that will expedite your shipment.
If your item or items are being shipped outside the U.S.A. or Canada shipping may vary,
and appropriate shipping charges will apply. However, as an incentive on ordering,
we have a flat rate shipping table we go by to help keep things simple.
Our current shipping rates:
| J & L Distributors (Ford Flathead.com) Shipping Costs Table |
| Shipping To: | $Price per pound of shipment: | Shipping Costs: |
| U.S.A. | $1.00 per pound of shipping weight. $6.25 minimum shipping charge. | Large orders please call! We can discount shipping! |
| U.S.A. | Heavy Commercial Truck (18 wheeler type) | Call for shipping quotes |
| Other Locations | All purchases | Call or email |
We have this type of shipping charge system as we manufacture a majority of our items
with the exception of our automotive tools and miscellaneous items that come from third
party vendors. This allows us to keep shipping low, otherwise you would be paying for
items to be shipped from several locations.
We reserve the right to change this flat rate shipping charge at any time without
notice. We will ship internationally but do reserve the right to refuse an order
in the event that the item or items you have purchased are against U.S. law to
ship outside U.S. territories or against the local laws of the jurisdiction you
are having the item or items shipped to. An example of this may be something like
a nitrous oxide injection system.
Cancellation of Orders:
J & L Distributors on behalf of Ford Flathead.com reserves the right to cancel any order
with notice to the customer. In the event a product is listed at an incorrect
price due to typographical error or error in pricing information received from
our suppliers, J & L Distributors on behalf of Ford Flathead.com shall have the
right to refuse or cancel any orders placed for product listed at the incorrect price.
If your credit card has already been charged for the purchase and your order is
canceled, J & L Distributors shall immediately issue a credit to your credit card
account. This is done "over the phone" due to the credit card number no longer being
in our system. J & L Distributors on behalf of Ford Flathead.com will not cancel
an order once it has been shipped. We are here to give the best possible resolve to your
situation within realistic reason. We will work with refunds on cancellations on a
case by case basis.
Return Policy:
Once again, we strive for your satisfaction of the products we sell and want you
to be happy with your purchases. We offer a 30 day return policy
on items that are still in new, not damaged condition with all original paperwork,
manufacturers packaging and complete contents shipped to you. We reserve the right
to inspect and at our discretion, accept or not accept the return. We reserve the
sole right to determine if damage to an item was caused my misuse, abuse, neglect
or any other non-specified reason for the return at our own discretion. We are reasonable
and know items may fail due to workmanship and will work with you on a return in such
instances.
You will be required to obtain an RMA (Returned Merchandise) approval from us in
the instance you may need to return an item. Items sent to J & L Distributors on behalf of
Ford Flathead.com Without an RMA will not be approved for a refund or exchange.
Items Without an RMA will not be accepted and will be refused upon receipt.
The sender will accrue all shipping charges for items sent without an RMA.
Disclaimer:
Ford Flathead.com, nor any of its affiliates are held liable for improper use of
any product sold. We are not responsible for damages indirect or direct resulting
in any property damage or any personal damage up to and including death or any arbitrary
damages resulting from use or third party use of any product sold from us.
We strongly recommend if you do not know what an item is, or how it works, to read
all paperwork or labels included in, on, or otherwise with the manufacturers packaging
or manufacturers product or products prior to using any product you order from us.
Items we sell when used properly according to manufacturers recommendations are designed
to perform their duties. Ford Flathead.com nor any of its affiliates are responsible
for training on the use of any item we sell. It is up to the user to read, understand,
and use properly the items purchased from this or any other site Ford Flathead.com hosts.
Sales Tax:
The state of Colorado does not charge sales tax from state to state sales. Your orders
will not accrue a sales tax charge if you are in any other state than Colorado.
Residence and businesses in the state of Colorado are required to pay a 7.75% sales tax
as required by Colorado state law. This is subject to change without notice in the
event the state of Colorado changes laws governing sales tax or the rate at which
they charge.
Ford Flathead.com distributes it's products through J & L Distributors as a sales point.
Contact information:
J & L Distributors
3478 F Rd
Clifton CO 81520
(970) 523-0307
Send correspondence emails to the customer service selection on our "Contact Us" page.